Why Masdon ENT & Facial Plastics Surgery should be your next stop.

Eight differences between a “store-front” hearing device business and a physician based hearing device practice.

1. In a medical based hearing device practice, a plan for patient care and management is developed and provided by audiologists, not salesmen.

An audiologist holds an advanced degree in the diagnosis and rehabilitation of hearing related conditions and must have either a Master’s Degree or a Doctorate in Audiology. In addition he/she has completed a fellowship year prior to taking national exams and receiving certifications and state licensing. Most of the training for a hearing device specialist (hearing dispenser) is on the job, usually for no longer than 9 months, and is focused on the sales of hearing devices. Their background does not establish a knowledge base for determining causes of hearing loss or developing treatment plans.

2. Your best interest is our only concern.

Choose your provider wisely. Be informed.

An audiologist in a doctor’s office is a professional in practice there to develop a treatment plan for each patient, which may or may not include hearing devices as the solution for the hearing loss. They spend a large part of their time with each patient, providing counseling and education to help the afflicted understand their hearing loss, and to develop strategies to improve communication techniques. Their practice is not dependant on whether or not he/she sells you a hearing device. A hearing device specialist is usually paid a commission on all sales, and this individual will rarely possess the same knowledge as an audiologist. Ask your provider where they received their training.

3. The treatment plan is developed especially for you.

The audiologist at Masdon ENT & Facial Plastic Surgery will help you learn about the hearing device solutions that are best for your individual needs. The options provided are the most technologically up to date, based on scientific research, and translate to medical-level solutions. Typically the devices provided in sales (retail) establishments are technologically inferior. The solutions selected for you will be based on your needs, including degree and type of loss, ease of use, cost and appearance, rather than on which items need to be sold.

4. We are not a franchise or a store.

The selection of options available from our clinic is comprehensive; we are not limited to one brand of hearing device. Your plan will offer the best technology options at various cost levels, and includes not only a device but a treatment plan in which the audiologist is committed to being available to help with your ongoing hearing care needs, providing the highest level of service and a commitment to long-term care.

5. We will be here tomorrow.

Our providers have over 20 years combined experience and have reputations for stability, respect and excellence.

6. Don’t seek solutions at a retail store/office/ online, for a medical condition.

Your hearing health and general health are closely related. Depending on the type and severity, your hearing loss may be treatable with medicine or surgery. Your hearing health deserves the best care, and that can only be provided by the physician and audiologist at Masdon ENT & Facial Plastic Surgery.

7. Studies show greater patient satisfaction from a physician and audiology based hearing device practice.

We want our patients to use their hearing devices and benefit from them. The most expensive hearing device is the one that stays in a drawer, not in your ear. One study of consumer satisfaction found that people who purchase hearing devices from audiologists tend to be more satisfied than those who purchase similar hearing devices from hearing device specialists. An audiologist spends more time working with the patient to solve problems and find the right combination of fit, technology and programming.

8. Trust

Our Audiology practice is physician-based. Ethics and patient care are our top priorities. Each patient will receive a no-risk evaluation period to ensure their treatment plan and hearing solutions are successful, and provide the best improvement possible to strengthen hearing and communication abilities.